KitchenCost Zasady zwrotów
Product and Billing Information
| Product | KitchenCost Pro subscription (monthly / annual, auto-renewing) |
|---|---|
| Price | The price shown on the App Store / Google Play payment screen at the time of purchase applies. Where local law requires, displayed prices include applicable taxes (such as VAT). |
| Payment | In-app purchase via Apple App Store or Google Play (we do not offer direct web payment) |
| Delivery method | Digital content (in-app feature unlock) |
| Delivery time | Immediately upon payment completion |
| Usage period | For the paid subscription period; renews automatically on the same terms unless cancelled |
The lifetime license sold in the past (one-time payment) is no longer available for new purchase. Existing buyers keep their access unchanged.
Cancelling Your Subscription (Separate from Refunds)
Cancelling stops the next automatic renewal — it is not a refund of payments already made. After cancelling, you keep Pro access until the end of the paid period.
- iOS: Settings → Apple Account → Subscriptions, or apps.apple.com/account/subscriptions
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions, or play.google.com/store/account/subscriptions
To avoid being charged for the next cycle, cancel at least 24 hours before the renewal date.
Refund Policy
Payments and refunds are processed by the store that handled your purchase (Apple or Google) under its policies and the consumer protection laws that apply in your country. The store decides whether a refund is approved and when it is issued.
Refund eligibility periods and conditions — including rules for digital content that has already been delivered — vary by country and store policy.
How to Request a Refund
- App Store (Apple) purchases: Sign in at reportaproblem.apple.com and request a refund for the purchase
- Google Play purchases: Request via your Google Play order history or the Google Play refund guide
- If you need help with the process: Contact us by email — we reply within 7 business days
Once a refund is approved, the time until it reaches you depends on your payment method and the store's processing schedule.
Contact
For refund inquiries: help@kitchencost.app