Many operators check food cost and labour every week. Card processing often gets reviewed only when statements look strange.
That delay is expensive in small-ticket menus. The fixed-fee part of card pricing can quietly turn a “normal” margin into a weak one.
Quick Summary
- In Canada, fee pressure depends heavily on ticket size and tender mix, not only on headline percentage.
- Finance Canada says eligible small businesses could see credit card fee reductions up to 27% (effective 2024-10-19).
- Published provider rates still include both percentage and fixed components, so effective rates vary by order value.
- Best workflow: calculate fee by ticket band, then reprice or redesign order structure where leakage is highest.
Why This Matters in 2026
Payments Canada reported that in 2024, credit cards accounted for roughly 1 in 3 payment transactions in Canada. That means card-fee math is now core menu math for many independents.
At the same time, owners in Canadian small-business communities keep reporting the same frustration: sales are fine, but what lands in the bank feels thinner than expected.
The Fee Formula You Can Use Today
feePerOrder = (percentageFee x ticketSize) + fixedFee
effectiveFeeRate = feePerOrder / ticketSize
Run this by ticket band (for example: CAD 0-10, 10-20, 20-35, 35+). One blended average hides the real leakage.
Worked Example (Two Ticket Sizes)
Assume a channel fee setting of 2.8% + CAD 0.30.
Ticket A (CAD 8.00):
feePerOrder = (0.028 x 8.00) + 0.30 = 0.224 + 0.30 = CAD 0.524
effectiveFeeRate = 0.524 / 8.00 = 6.55%
Ticket B (CAD 24.00):
feePerOrder = (0.028 x 24.00) + 0.30 = 0.672 + 0.30 = CAD 0.972
effectiveFeeRate = 0.972 / 24.00 = 4.05%
Same fee plan, very different pressure. That is why low-ticket items need separate pricing logic.
Menu Actions That Usually Work Better Than Flat Increases
- Add minimum-basket logic for delivery-only channels.
- Bundle low-ticket items into higher-contribution combos.
- Nudge tender mix where legal and customer-friendly (for example, debit-preferred flows).
- Protect traffic anchors but recover fee-heavy SKUs.
- Align POS, online ordering, and marketplace prices on one update date.
15-Minute Weekly Processing-Cost Routine
- Export payments by tender and ticket band.
- Recalculate effective fee rate by band.
- Compare with your contribution floor by top-selling SKUs.
- Flag any SKU where fee + food + labour breaks margin target.
- Apply one change per week and measure 7-day effect.
Common Mistakes
- Using one blended fee percentage for all orders.
- Ignoring fixed-fee impact on CAD 5 to CAD 12 tickets.
- Failing to verify whether contracted reduced rates were actually applied.
- Repricing menu items without checking order-flow design first.
Related Guides
- Canada Small Restaurant Profit Protection Playbook
- Canada Restaurant GST/HST Remittance Checklist
- Canada GST/HST Payroll Remittance Calendar
- Prime Cost Guide
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